Dear Reader,

In January 2009 we launched ZED Store with a single aim: to offer a solution for those times when our things have nowhere to go. Back then we never imagined that one day we'd play a small but important part in so many people's lives. In 18 years our company has come of age, and I feel this is a good moment to share what we've learnt along the way, and why we've become who we are today.

How it all started

In the early years we provided storage exclusively for companies. Office equipment, stock, documents: businesses have always needed a reliable, flexible warehouse. Four years later we realised that individuals need us at least as much. Moving house, renovation, divorce, inheritance, work abroad: life is full of moments when there's simply nowhere to put your things.

Since then we've served both groups with the same care. Today we don't just store; we also move, deliver, pack, handle palletised goods by forklift and rent out packing materials. Our warehouse in Kőbánya, on Porcelán utca, provides all of this in one place.

ZED Store in numbers

After 18 years, these figures show how much trust we've been given:

  • 1,342+ satisfied customers;
  • 35,000+ items stored;
  • 12,000+ packages delivered;
  • 24/7 security, every day, every year;
  • 100% Hungarian-owned business, owned by private individuals in Hungary.

Behind every number there's a story. It might be a young couple moving into their first shared flat, which isn't ready yet. A grandmother's furniture that the grandchildren can't take home yet. A retailer whose stock grows for the season. A business changing offices and looking for somewhere to put its furniture for a few weeks.

What we've learnt in 18 years

1. There's always a life situation behind storage

People rarely come to us saying "I'd like a warehouse". Far more often they say "I'm moving, but the new flat isn't ready", or "my mother has died and I don't know what to do with her flat". We've learnt that we first need to listen to the situation, and only then talk about square metres. That's why every customer has a personal contact who knows their case.

2. Trust comes down to the details

When someone trusts us with their furniture, their family memories or their company's stock, that's an enormous act of trust. It can't be earned with words, only with details: an itemised inventory, protective film and a name label on every item, a handover record and punctual arrival. These may seem like small things, but in 18 years we've learnt that reliability is made of them.

3. Be the most reliable, not the cheapest

Over the years we've been tempted more than once to offer cheaper but less secure solutions. We've always said no. We don't store in containers, basements or lightweight buildings, because taking full responsibility doesn't allow it. We work in high-ceilinged, ground-floor brick buildings with 24/7 security, CCTV, infrared barriers, an alarm backed up by a GSM module, and property insurance. Providing a reliable, high-quality service at a fair, mid-range price: that's our principle.

4. Flexibility isn't an extra, it's a basic requirement

Nobody knows exactly how long a renovation will take, when the contractor will hand over the new flat, or how much stock will sell during the season. That's why we introduced daily, weekly and monthly billing, and why our customers only pay for the space they actually use. The area can be expanded or reduced at any time.

5. A good team matters most

The warehouse walls matter, but in the end our customers remember the people. The colleagues who take care of an antique wardrobe on the stairs, who pick up the phone on a Saturday too, and who don't leave until everything is in place. I'm proud of our team: Bálint, who runs the warehouse, Éva, who handles the finances, and everyone who works every day so that our customers can have peace of mind.

6. There's no business without community

ZED Store isn't just a business; it's part of the community too. We regularly collect warm blankets, clothes and non-perishable food for people in need. Donations can be dropped off at our warehouse, and we take care of storing and delivering them safely. I believe that by helping each other, we all have a better chance of getting on.

A birthday present: 18% off

On a birthday it's usually the person celebrating who gets a present. This time we're doing it the other way round: to mark our 18th birthday, we're giving 18% off the first month's fee to every new customer who signs a contract with us by 12 January 2027, our birthday.

If you're looking for storage, self-storage, moving or transport, now is a particularly good time to try us. You'll find the exact terms and duration of the campaign on the zedstore.hu/en/18 page.

What lies ahead

Even after 18 years, we don't want to stand still. We keep developing our services, work with more and more companies on project-based and seasonal storage, and want to make the periods of moving and renovation easier for even more families. Our goal is the same as in 2009: to be there when we're needed.

Thank you to all our customers, partners and colleagues for being with us over these 18 years. A satisfied customer is the best recommendation, and I'm very grateful to everyone who has recommended us to their friends, family and business partners.

Kind regards,
Edina Kupecz-Surman
Managing Director, ZED STORE Kft.